Refund/Cancellation Policy
Effective as of 2025
At Alchemy of Home, every product, workshop, and session is created with care, artistry, and intention.
Because this work is both creative and energetic in nature, these policies exist to protect both you and the studio — ensuring fairness, respect, and clarity for every exchange.
1 · Digital Downloads & Instant Access Products
All digital downloads, guides, and workbooks are non-refundable.
Once a file has been purchased or accessed, it cannot be returned or exchanged.
If you experience a technical issue accessing your file, please email hello@alchemyofhome.com within 7 days of purchase so we can ensure successful delivery.
2 · Workshops, Events & Classes
Cancellations
Cancel up to 7 days before a live workshop or class for a full refund — or transfer your registration to another event of equal value (if available).
Cancellations made within 7 days of the event are non-refundable, but may be applied as credit toward a future workshop.
No-shows forfeit payment.
If Alchemy of Home must cancel or reschedule a workshop, you may choose either a full refund or credit toward a future event.
3 · Home Alchemy Sessions
(The Session · The Signature · The Engagement)
These are bespoke, high-touch creative experiences that require advance preparation.
Deposits
A 50 % non-refundable deposit is required to reserve your session date and begin pre-session preparation.
“The Session” (Excludes Signature and Engagement) must be paid in full prior to your scheduled session.
Cancellations / Reschedules
You may reschedule once with at least 72 hours’ notice — your deposit will transfer to your new date.
Cancellations made within 72 hours of your session result in forfeiture of the deposit.
If you cancel entirely (and do not reschedule), the remaining balance will not be charged.
No-Shows
Failure to attend a scheduled session without notice results in forfeiture of all payments made.
Refunds
Because each session is a custom creative service, completed sessions are non-refundable.
In the event of illness, emergency, or other unforeseen circumstances, partial credits or reschedules may be granted at the discretion of Alchemy of Home.
4 · Client Responsibility
By booking or purchasing, you acknowledge that Alchemy of Home provides creative guidance, design strategy, and energetic insight.
Implementation of recommendations and purchases remains the client’s responsibility.
Your honesty, participation, and openness allow the alchemy to unfold.
5 · Our Promise
Alchemy of Home operates with integrity and care.
If you ever feel uncertain or dissatisfied, please reach out directly at hello@alchemyofhome.com.
We’re committed to finding a compassionate, fair resolution that honors both sides.
Additional Clauses
Late Payments: Invoices not paid within 14 days incur a 5 % weekly late fee until settled.
Force Majeure: Alchemy of Home is not liable for cancellations caused by illness, weather, or emergency; sessions will be rescheduled at no penalty.
Gift Certificates: Non-refundable but fully transferable.